Resolved -
Based on continued recovery reports, we can confirm the issue has been resolved.
Jan 15, 05:54 PST
Update -
We are actively monitoring the implemented fix and continuing our investigation to ensure system stability.
Jan 14, 15:36 PST
Update -
We are actively monitoring the implemented fix and continuing our investigation to ensure system stability.
Jan 14, 07:52 PST
Update -
We will continue to monitor the fixes that have been implemented and closely observe system performance. The status page will remain in a monitoring state through tomorrow while we ensure continued stability.
Jan 13, 14:49 PST
Update -
Intraday polling has resumed and is no longer paused. We are actively investigating reports of slowness and closely monitoring system performance to ensure stability.
Jan 13, 11:15 PST
Update -
As part of our ongoing investigation, we will be temporarily pausing intraday polling. Customers should expect a delay in intraday polling for approximately 45 minutes
Jan 13, 10:08 PST
Update -
We are continuing to monitor for any further issues.
Jan 13, 09:02 PST
Update -
We are aware of additional reports of slowness and are continuing to investigate the root cause and assess impact.
Jan 13, 09:01 PST
Update -
We are continuing our efforts to monitor the fix that was implemented and seeing signs of full recovery.
Jan 13, 06:13 PST
Update -
We are continuing to monitor the fix that was implemented and are seeing signs of recovery.
Jan 12, 14:30 PST
Update -
While we continue to see reports of recovery, we will continue to monitor the fix implemented with databases being fully operational.
Jan 12, 11:52 PST
Monitoring -
A fix has been implemented and we are seeing recovery for both the reported slowness and delayed reporting. We will continue to monitor the fix implemented before fully resolving the incident.
Jan 12, 11:43 PST
Investigating -
We are currently investigating reports of intermittent slowness within customer instances
Jan 12, 10:58 PST