EDI File Processing

Incident Report for Restaurant365

Resolved

This incident has been resolved.
Posted Sep 16, 2026 - 12:07 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 16, 2026 - 11:28 PDT

Monitoring

A fix has been implemented and we're seeing recovery. We will continue to monitor until resolution.
Posted Sep 16, 2026 - 11:18 PDT

Identified

The issue has been identified and a fix is being implemented.
Posted Sep 16, 2026 - 09:01 PDT

Monitoring

We've identified the root cause of this outage and a fix has been implemented. We're seeing recovery and monitoring the situation.
Posted Sep 16, 2026 - 08:31 PDT

Investigating

We are investigating reports that EDI files are not being processed.
Posted Sep 16, 2026 - 08:16 PDT
This incident affected: Connected Integrations (FTP File Watcher (Vendor Integration), POS Integrations (DSS Polling)).