AI Dashboards
Monitoring - A fix has been implemented and AI Dashboards are coming back online. We'll continue to monitor.
Jun 03, 2026 - 12:36 PDT
Update - Our teams continue to pursue a solution.
Jun 03, 2026 - 10:59 PDT
Identified - Our teams continue to work on this issue.
Jun 03, 2026 - 07:13 PDT
Update - We are continuing to monitor intermittent troubles.
Jun 02, 2026 - 13:09 PDT
Monitoring - A fix has been implemented and reports can be viewed as expected.
Jun 02, 2026 - 11:34 PDT
Update - We are continuing to work towards a fix for this issue.
Jun 02, 2026 - 11:23 PDT
Identified - We have identified the root cause of this issue and a fix is being prepared.
Jun 02, 2026 - 08:17 PDT
Investigating - We are investigating reports that AI Dashboards are returning errors for certain users.
Jun 02, 2026 - 08:00 PDT
Uptime over the past 90 days. View historical uptime.
Website Operational
90 days ago
100.0 % uptime
Today
Customer Databases Operational
90 days ago
100.0 % uptime
Today
R365 Payroll Operational
90 days ago
100.0 % uptime
Today
Connected Integrations Operational
FTP File Watcher (Vendor Integration) Operational
POS Integrations (DSS Polling) Operational
API Operational
Bank Integration Operational
Mobile App Operational
Classic Operational
R365 Operational
Reporting Degraded Performance
90 days ago
99.85 % uptime
Today
Ad Hoc Operational
My Reports Operational
Automated Report Distribution Operational
Custom Financials Reporter Operational
FYIsoft Operational
Check & Invoice Printing Operational
90 days ago
100.0 % uptime
Today
AI Dashboards Degraded Performance
90 days ago
99.7 % uptime
Today
Radar Operational
90 days ago
100.0 % uptime
Today
API Polling Operational
90 days ago
100.0 % uptime
Today
Export Polling Operational
90 days ago
100.0 % uptime
Today
Client Polling Operational
90 days ago
100.0 % uptime
Today
Radar Services Operational
90 days ago
100.0 % uptime
Today
Advantage Operational
90 days ago
100.0 % uptime
Today
Accounting 2.0 Operational
90 days ago
100.0 % uptime
Today
Inventory 2.0 Operational
90 days ago
100.0 % uptime
Today
Expandshare Operational
90 days ago
99.97 % uptime
Today
App Operational
90 days ago
99.95 % uptime
Today
Backend Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 6/3 Jun 3, 2026 21:00 - Jun 4, 2026 00:00 PDT

We will be undergoing regular maintenance to Radar and Advantage from 9pm CST until Midnight CST on Wednesday June 3rd. Please expect intermittent connectivity and latency within this timeframe.
Posted on Jun 01, 2026 - 16:56 PDT
Jun 3, 2026

Unresolved incident: AI Dashboards.

Jun 2, 2026
Jun 1, 2026
Reports of Slowness
Resolved - With continued reports of full recovery, will mark this incident as resolved.
Jun 1, 14:05 PDT
Monitoring - A fix has been implemented, and we are continuing to see signs of recovery across affected services. We will continue to monitor system performance closely and provide updates as needed.
Jun 1, 11:08 PDT
Investigating - We are currently investigating reports of slowness
Jun 1, 08:48 PDT
May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026
Multi-Factor Authentication
Resolved - This incident has been resolved, and MFA challenges are being sent as expected.
May 28, 06:55 PDT
Monitoring - A fix has been implemented and MFA challenges are being sent. We'll continue to monitor.
May 28, 06:37 PDT
Investigating - We are investigating reports that MFA is not working as expected for certain users.
May 28, 06:32 PDT
May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026

No incidents reported.

May 21, 2026
Reports of Users Experiencing Slowness and Login Issues
Resolved - Fix was implemented and we are now seeing reports of full recovery for Customer Financial Reporting (CFR). We will now mark this incident as resolved.
May 21, 13:37 PDT
Identified - Upon investigation, we’ve confirmed the issue is only impacting Customer Financial Reporting (CFR). We have identified the root cause and are currently implementing a fix.
May 21, 13:27 PDT
Investigating - We are currently investigating reports of users experiencing slowness and login issues
May 21, 12:02 PDT
Regular Maintenance - Radar and Advantage - 9pm CST to Midnight on 5/20
Completed - The scheduled maintenance has been completed.
May 21, 00:00 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 20, 21:00 PDT
Scheduled - We will be undergoing regular maintenance to Radar and Advantage from 9pm CST until Midnight CST on Wednesday May 20th. Please expect intermittent connectivity and latency within this timeframe.
May 20, 07:20 PDT
May 20, 2026
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