Investigating - We are currently investigating reports of "Request Failed" errors (HTTP 500) across several areas of the platform. Affected modules include Inventory, Invoices, Waste Logs, Purchase Orders, Till Management, and Commissary Orders.
Users may encounter errors when creating new records, opening existing records, or saving and approving records. Impact varies by record type.
Our team is actively investigating the root cause. We will provide an update as soon as more information is available.
Jul 10, 2026 - 09:11 PDT
Website
Degraded Performance
90 days ago
99.98
% uptime
Today
Customer Databases
Degraded Performance
90 days ago
100.0
% uptime
Today
R365 Payroll
Operational
90 days ago
99.97
% uptime
Today
Connected Integrations
Operational
FTP File Watcher (Vendor Integration)
Operational
POS Integrations (DSS Polling)
Operational
API
Operational
Bank Integration
Operational
Mobile App
Degraded Performance
Classic
Degraded Performance
R365
Degraded Performance
Reporting
Operational
90 days ago
99.85
% uptime
Today
Ad Hoc
Operational
My Reports
Operational
Automated Report Distribution
Operational
Custom Financials Reporter
Operational
FYIsoft
Operational
Check & Invoice Printing
Operational
90 days ago
100.0
% uptime
Today
AI Dashboards
Operational
90 days ago
99.7
% uptime
Today
Radar
Operational
90 days ago
100.0
% uptime
Today
API Polling
Operational
90 days ago
100.0
% uptime
Today
Export Polling
Operational
90 days ago
100.0
% uptime
Today
Client Polling
Operational
90 days ago
100.0
% uptime
Today
Radar Services
Operational
90 days ago
100.0
% uptime
Today
Advantage
Operational
90 days ago
100.0
% uptime
Today
Accounting 2.0
Operational
90 days ago
100.0
% uptime
Today
Inventory 2.0
Operational
90 days ago
100.0
% uptime
Today
Expandshare
Operational
90 days ago
99.98
% uptime
Today
App
Operational
90 days ago
99.96
% uptime
Today
Backend
Operational
90 days ago
100.0
% uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Related
No incidents or maintenance related to this downtime.
Past Incidents
Jul 10, 2026
Unresolved incident: Users experiencing "Request Failed" errors (HTTP 500) when creating or opening records.
Resolved -
This incident has been resolved.
Jul 1, 10:45 PDT
Monitoring -
We've identified the root cause of slowness, and a fix has been pushed. We're seeing recovery and will monitor until resolved.
Jul 1, 09:31 PDT
Investigating -
We're investigating system-wide slowness for certain customers.
Jul 1, 09:23 PDT